We understand both the law and people

What we offer to our clients is a professional, open and confidential framework to express the truth behind their different perspectives on a tense situation and support in understanding other perspectives, seeking acceptable alternatives and finding the satisfying solution to end their conflict.

Our offer of mediation services is based on a very clear vision of genuine client-centric approach that puts our clients, either individuals or entities, in the center off all our actions. Our offer is thought around three major categories established by us as such taking into consideration the specificity with which the conflicts in each such category must be dealt with by thje mediator. These categories are:

Civil and commercial conflicts               Labor law conflicts                 Family conflicts

Civil and commercial conflicts can come from any of the following areas:

  • Administrative
  • Banking
  • Business
  • Community
  • Construction
  • Education
  • Energy
  • Environment
  • Health
  • Insurance
  • Online
  • NGO
  • Real Estate

The specificity of the conflicts comming from this categorie consists in the collaborative relationships of the parties who are in conflict. These kind of mediations are based on evidences as the parties know their rights very well and resort less to feelings so the mediator’s approach must be a firm one.

In general, but not limited, the conflicts in this area are:

  • Failure to execute contractual clauses
  • Misunderstandings regarding the establishment, development or dissolution of a company
  • Violation of trade secret
  • Unfair competition
  • Deterioration of neighborhood relations
  • Infringement of the right of property
  • Consumer’s protection
  • Professional liability, respectively the causes of malpractice
  • Intellectual property
  • The right to privacy
  • The right to one’s own image

Labor law conflicts may also come from the same areas as civil and commercial matters:

  • Administrative
  • Banking
  • Business
  • Community
  • Construction
  • Education
  • Energy
  • Environment
  • Health
  • Insurance
  • Real Estate

What is specific to this categorie of conflicts, however, is the relationship of subordination of those involved in the dispute. The mediator juggles with firmness and understanding as these mediations use, to the same extent,supporting documents as well as experiences, feelings, emotions.

In general, but not limited, in this area, mediation is required for reaching solutions to:

  • labor disputes arising from the conclusion, execution and termination of individual employment contracts
  • conflicts arising from non-compliance with contractual clauses
  • disputes arising during the work program between the employees or between the employees and the employer (hours worked over the program, salary negotiation, work tasks not performed or carried out in addition)
  • situations of discrimination and harassment

Family conflicts need a completely different approach, being the most focused on emotions and feelings. In these mediations, those involved are led by what they feel, by their own perceptions about the truth,  this is why the role of the mediator is here, first of all, to try to find the way from feelings to facts. Our mediations in this area deal with conflicts regarding:

The family

  • continuation of marriage
  • sharing of common goods
  • exercising parental rights
  • establishing the domicile of children
  • parents’ contribution to child care
  • any other misunderstandings that arise in the relationships between spouses

Family relations with the society regarding the protection of the rights of the minor child

  • Disputes with the child’s school / kindergarten
  • Disagreements with the clinic / hospital where the child followed treatment
  • Disputes with entities where the child attends classes

Family relationships

  • Conflicts between siblings
  • Conflicts regarding succession and inheritance